CX InnovAtIonsAI and Partnerships Revolutionizing CX
This episode covers how AI has become essential for transforming customer experience, with a focus on Zendesk's acquisition of Ultimate.ai and their advancements in virtual agents. Learn about the importance of partnerships, including insights from a 729 Solutions project, and discover tools and events like Zendesk Relate 2025 shaping future CX strategies. Don’t miss practical tips for leveraging AI and collaborative solutions in your CX initiatives.
Chapters (4)
About the podcast
Welcome to CX InnovAtIons, the podcast at the forefront of artificial intelligence and customer experience. Join hosts Ethan Ramirez and Sophia Clarke as they delve into innovative strategies, breakthrough technologies, and transformative insights shaping the future of customer interactions. Whether you’re a tech enthusiast, a CX professional, or a business leader, CX InnovAtIons provides the knowledge and inspiration you need to elevate your customer experience through AI and technology.
This podcast is brought to you by Jellypod, Inc.
© 2025 All rights reserved.